ITIL v3 for Executives (Online Training Course) - FREE

ITIL offers benefits to the business that go far beyond the technical. In fact, the fundamental purpose of ITIL is to ensure that IT is focused on achieving business objectives, not technical ones. So it makes sense for executives know what ITIL’s all about.

This is not a technical course. It’s a high level course, designed specifically for non-technical CEOs, CFOs and other Executives.

It summarises the key concepts, terms and definitions of ITIL, explaining benefits in business terms. As an executive, you’ll learn why your IT staff should be ITIL V3 certified, you’ll see what they’ll learn, and you’ll understand the business, financial and operational benefits that will follow.

So when your organisation adopts ITIL’s processes, you’ll understand precisely what’s happening and why, and you’ll be confident that everyone’s speaking the same language and working towards the same goals.

• ITIL defined – What it is and just as importantly – what it isn’t.
• Key concepts, terms & definitions – Ensure you can speak the same language as your IT staff, with an overview of the key elements of ITIL.
• Define, measure, control – It’s said that you cannot manage what you cannot control, you can’t control what you cannot measure, and you cannot measure what you cannot define. See how ITIL will help your organisation define, measure and control deliverables and values.
• Business benefits – Learn the actual business, financial and staff benefits of ITIL.
• Over-reliance on individuals? – Learn the dangers of relying on high-performing / long-term employees, and see how ITIL offers a better alternative.
• Realistic scenarios – Learn quickly and with minimal reading thanks to concepts that are illustrated by realistic scenarios.
• Thought leader opinions – Hear what thought leaders like Gartner and Peter Drucker have to say about ITIL.
• Implementing ITIL – Learn how to implement ITIL quickly, efficiently and smoothly.
• Bring it all together – Learn about the IT Service Lifecycle and the business value of each stage. See how it ties everything together.

Please feel free to contact Datajar to discuss ITIL in relation to your business.